Car not moving when cartridge is inserted

Make sure enough salt is used in the water solution (too much is fine)

Make sure the layers are correct. First, air cathode (black), then nonwoven fabric (white) and finally the magnesium sheet on top)

The cartridge may be pushed in too far or not far enough. Slowly push in or pull out until the wheels start spinning.

When trying to get car to work, make sure your hand is not on back wheels keeping them from spinning.

***Note: If you need a replacement part you can order it online here, http://www.owirobot.com/pages/Parts-Order-Form.html or fill out the warranty form in the back of your manual and send it to: 

Email: info@owirobot.com

or

Fax: (310) 515-0927