We will be attending the New York Toy Fair and be out of town from Thursday 02/16/2017 to Friday 02/24/2017. Please account for a delay in shipping on orders placed during this time frame.  I apologize for any inconvenience this may cause. Thank you very much for your continued support!

The Solar System Troubleshoot

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The Solar System Troubleshoot

 

Planets Not Rotating

- Make sure kit is taken outside under direct sunilght. The solar panel is very sensitive and best results are obtained when operated on a sunny day.

- Double check gear orientation and make sure it is correct. 

- Make sure clear film is taken off solar panel

- Take off solar panel clear cover if still not moving.

- Product will not run on a cloudy day, in shaded locations, indirect sunlight, or under a flourescent light.

- To use indoors, use a 100 watt halogen light. 

-  Make sure pinion gear is pushed onto the motor pin until it is flush with a flat surface. This is important as the pinion gear will not engage the other gears if not pushed in all the way. 

***Note: If you need a replacement part you can order it online here, http://www.owirobot.com/pages/Parts-Order-Form.html or fill out the warranty form in the back of your manual and send it to: 

Email: info@owirobot.com

or

Fax: (310) 515-0927