Accounts

Why do I need an account to buy stuff?

You can order from us without creating an account, but an account gives you additional features and conveniences. Your account can store multiple billing and shipping addresses, so you only need to enter this information once.

The account also stores order history, order status, and tracking numbers. Shopping carts that you have started but not completed are stored with your account, so you can retrieve them later.

Passwords

You can use almost anything for a password. For security reasons, passwords must be at least 5 characters long. Passwords are case-sensitive, which means "word" and "Word" are not treated the same.

We recommend using a mixture of letters and numbers with varied capitalization.

If you forget your password or need to change it, use the password reset page. The email will contain instructions for changing your account password. No one, including OWI employees, can tell what your password is because passwords are stored using one-way encryption.

Catalogs

We send out catalogs occasionally when requested and include a catalog inside the box of every purchase. It is best to visit our website for the full product line.

Email Newsletters

Sign up for the OWI Robotics newsletter to get product updates, promotions, discount codes, and OWI-related news. OWI Robots is dedicated to privacy; we will never release your email address to third parties.